Skip to content
Crunchy Cash Is 10% Store Credit Rewards
Crunchy Cash: 10% Store Credit Rewards

Happiness Guaranteed... Every Bag, Every Time

We want every crunch to make you smile. If your popcorn isn’t perfect, we’ll make it right — no returns, no hassles.

Here’s how it works:

  • Keep the popcorn! Let us know within 7 days of delivery or in-store purchase and choose a full refund or 10% extra in store credit for next time.
  • We’ll work with you to make it right. Your options may include a refund, 10% extra store credit, or a replacement if you contact us within 7 days.
  • We’ll gladly offer store credit for the value of your popcorn purchase.
  • No returns required for popcorn products — ever.

    Our Fair Use Promise: We stand behind every order for our honest, amazing customers. If we spot unusual refund patterns, we may decline or limit future refunds — just to keep things fair for everyone.

Life’s too short for bad popcorn — we’ll always have your back.

We're Committed To Accuracy

Shipping gourmet popcorn | Cravings Gourmet Popcorn

Your Popcorn Ships Fresh

Our goal is to get your popcorn order to you as quickly as possible. Your satisfaction is our number one goal. Our team will work to make sure your order gets to the destination timely and fresh.

  • Orders are shipped via UPS or USPS
  • Most orders ship within 48 hours
  • We ONLY ship Monday - Friday
  • You will receive a tracking number via email once your order ships
  • Delays out of our control happen on occasion. We thank you for your patience and understanding. 
  • If you need an order by a specific date, give yourself some extra time. Do not wait until the last moment.

Our Promise

In order to deliver the freshest popcorn, we generally ship the fastest choice available, within reason. Occasionally shipping rates dictate a slightly slower method resulting in a slight delay of one or two days.

Shipping Rates

Transparent Shipping Rates

Great Lakes Two Day shipping: Michigan, Indiana, Ohio, Illinois, Wisconsin

Great Lakes Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $5

Order $50-$99.99 | Free Shipping

Order $100+ | $15

Midwest Two Day shipping: Nebraska, Kansas, Missouri, Iowa, Minnesota, Kentucky, Pennsylvania

Midwest Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $7

Order $50-$99.99 | Free Shipping

Order $100+ | $15

South Two Day shipping: Alabama, Arkansas, Florida, Georgia, Tennessee, Mississippi, Louisiana, North Carolina, South Carolina, Oklahoma

South Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $7

Order $50-$99.99 | Free Shipping

Order $100+ | $15

East Coast Two Day shipping: Virginia, West Virginia, Rhode Island, Vermont, New York, New Jersey, New Hampshire, Massachusetts, Maryland, Maine, Washington D.C., Delaware, Connecticut

East Coast Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $7

Order $50-$99.99 | Free Shipping

Order $100+ | $15

Mountain West Three Day shipping: Nevada, Arizona, New Mexico, Idaho, Utah, Montana, Wyoming, Colorado, North Dakota, South Dakota, Texas

Mountain West Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $7

Order $50-$99.99 | Free Shipping

Order $100+ | $15

West Coast Three Day shipping: Washington, Oregon, California 

West Coast Shipping Rates

Order $0-$24.99 | $9.95

Order $25-$49.99 | $15

Order $50-$99.99 | Free Shipping

Order $100+ | $20

Alaska and Hawaii will ship best available

Shipping Crunchy and Fresh

shipping popcorn | Cravings Gourmet Popcorn

Joy Is The Goal

We take extra care to protect your popcorn. Each box has an moisture controlling desiccant packet to absorb excess humidity. Orders shipping longer distances will contain extra packing materials to absorb box damage and assist in keeping popcorn cool.

Special Orders

Special orders and custom orders are subject to a shipping rate different from the standard rates of typical online orders. Special order rates are calculated based on location, weight, the number of boxes and box dimensions.

Stolen Orders

It's so painful to have something stolen, we empathize with you. Please take extra precautions, Cravings Gourmet Popcorn is not responsible for stolen packages. We will not refund or replace stolen orders. We verify order delivery by tracking number provided by the carrier. 

Wrong Addresses

Sometimes mistakes happen. If we have made this mistake, we will make it right for you.

If you entered the incorrect address before notifying us, you should contact the carrier if your package requires redirecting.

Additional Questions

More Commonly Asked

Is your popcorn really gluten-free and nut-free?

Yes, all of our flavors are gluten-free and tree-nut free. All flavors are air-popped, except our Buttery Movie Theater popcorn which is popped with coconut oil.

What are your store hours?

Monday: Closed
Tuesday: 12-6
Wednesday: 12-6
Thursday: 11-7
Friday: 11-7
Saturday: 11-7

What holidays are you open?

Easter | Memorial Day | Independence Day
Labor Day | Thanksgiving Day
Christmas Day | New Years Day

Do you have fundraisers?

Yes! Virtually anyone can fundraise with us. For more information, here is the link.

How can I talk to a real person?

Fundraiser Sales and Special Orders: (517) 940-4164
Old Town Store Direct and Curbside Pick-Up: (517) 252-4782
Business Office and Accounts Payable: (517) 252-4786

I want curbside pick-up?

Place an order online for pickup. You'll receive a notification when your order is ready. Stop in to see us for the quickest service or Call (517) 252-4782 when you arrive and we will bring your order out as soon as possible. 

Please Visit Us


We Want To Hear From You

Your feedback helps us serve you better