I always feel horrible when we mess up an order. But, 9 times out of 10, when we go out of our way to make it right, I feel way better than I did before. The customer is not always right. But we can usually find a way to make everyone happy.
Check out the newest video about me making a special delivery to one of our customers. Please leave a comment about this video >>> https://youtu.be/wcxacuPSI0w